We know financial aid can be confusing, and we’re here to help! Visit our Frequently Asked Questions page for the most common financial aid questions. If you still need help, find your campus below and reach out to speak with an advisor.
Future Students
If you have not yet decided which WSU campus to attend, please reach out to the Pullman campus with any questions. If booking an appointment, select “future student”.
Spanish Speakers
Spanish speakers in our office are available on a limited basis. If you need assistance in Spanish, please call the Pullman SFS office and we will let you know when a Spanish speaker will be available.
Time Zone Notice
All listed times on this page are Pacific.
Please note: For the Pullman and Everett Campuses, Student Financial Services and the Office of the Bursar share a phone number. Make sure you select “1” to speak with us!
WSU Pullman
WSU Pullman Student Financial Services offers system-wide support for students at all campuses.
Fax: (509) 335-1385
Office hours: 8:00 a.m. – 5:00 p.m. (Monday-Friday)
Phone hours: 10:00 a.m. – 3:45 p.m. (Monday-Thursday)
10:00 a.m. – 3:00 p.m. (Friday)
Book an Appointment:
WSU Pullman Student Financial Services Location
The WSU Pullman Office of Student Financial Services is located in Room 380 of the Lighty Student Services building at the intersection of Wilson Road and NE Stadium Way. Additional maps of the Pullman campus showing emergency phone locations, construction, building occupancy and more can be found on WSU’s GIS portal.
WSU Spokane
WSU Spokane offers financial resources for students attending the Spokane campus.
Location: Spokane Academic Center, Rm. 130
Hours: 8:00 a.m. – 5:00 p.m. (Monday – Friday)
Fax: (509) 335-1385
WSU Everett
All customer service for the Everett campus will be routed to the Pullman office. Please note this means in-person appointments are located in Pullman, Washington.
Fax: (509) 335-1385
Book an Appointment:
WSU Vancouver
Walk-ins welcome! The WSU Vancouver Financial Aid Office is located in the Cougar Center, your one-stop shop for questions regarding financial aid, admissions, registrations, accounts and more.
Location: Student Services Center, Upper Level
Hours: 8:00 a.m. – 5:00 p.m. (Monday – Friday)
WSU Tri-Cities
Visit WSU Tri-Cities’ financial aid office to drop off forms or speak with staff.
Location: Elson S. Floyd Building, Rm. 269
Hours: 8:00 a.m. – 5:00 p.m. (Monday – Friday)
Fax: (509) 335-1385
Book an Appointment:
WSU Global
WSU Global offers financial resources for students attending the Global campus.
Book an Appointment:
Customer Service Statement
WSU Student Financial Services is dedicated to providing you with a faster, friendlier, and easier financial aid experience. We take pride in our Mission, Vision, and Conduct with all students, parents, families, and the WSU community.
If you should ever encounter a negative experience, we would like to know as soon as possible. Please reach out to our Pullman office and ask to speak with a member of our SFS Leadership Team. We will work with you to resolve any concerns in a timely manner and/or welcome your feedback about any matter you wish to share with us.
Complaint Steps and Resolution
If at any point you feel you would like to exercise other options available in terms of your possible issue or complaint, WSU has an official university Complaint Procedure and Process, which can be found on the Provost’s website.