We ask for your patience and understanding while we give your submission our utmost attention during the review process. We will send you an email once we are done and have more information to share with you.
Be thorough and complete in answering all questions on the form and providing all requested documentation. This will prevent processing delays when it’s reviewed by our staff.
Please be aware it may take some time to submit this type of appeal because of the information and documents being asked for, so plan accordingly. We suggest you review the appeal form initially, download the worksheet(s) on your own computer to fill out and save, and then collect the information required to submit the appeal. Once you have your documentation collected and ready to submit, return to the online form on our website to fill it out. Proceed to attach your worksheet(s) and relevant documentation where prompted and then submit.
Multiple circumstances can be reviewed by our office for one student; the online form will accommodate such situations. If your family has multiple students attending WSU, each student must file their own application under their own WSUID number. Please Note: parents who were never married but live together are treated as married for financial aid purposes according to the U.S. Department of Education regulations.
Please realize our office often needs to request very personal, financial documents to review your Special Circumstance Appeal situation. All information is kept confidential, unless a signed release is provided authorizing the sharing of information between all parties.
Sometimes, after starting an appeal review, our office staff will need more information to complete the review. In these situations, we will send an email to you requesting the additional document(s). Please respond quickly to our request so we may expedite the processing of your appeal in a timely manner.
We recognize that you might have multiple files to submit to your appeal. They can be converted and merged into one document for an attachment, using a variety of tools offered free on the internet. One such tool is Docs.Zone.
For general questions about your considerations and/or a status update to your submitted appeal, please email firstname.lastname@example.org.
While you always have the option of calling our office for an update or dropping by your local campus for assistance, it’s best to use the above email for information. Because of the nature of these appeals, our general office staff likely will not have or know specific details about your appeal, so sending an email to this address is the most efficient and effective way for us to respond to you properly and promptly.